Reference - hit-Technopark GmbH & Co.KG
Support with an added bonus for hit‐Technopark in Hamburg‐Harburg
Three years ago when the managers of hit‐Technopark in Hamburg‐Harburg purchased their
Avaya system, it promised everything they needed for their investment in a new telecoms system. However, they only realised the system's full potential when they switched to IP
Dynamics for support.
Approximately 100 small and medium‐sized enterprises are based at the technology park hit‐ Technopark. Each of them have very different requirements when it comes to a functioning, modern telecoms system. The innovation centre's system has to service between four and
500 clients per enterprise.
"To tackle this, you need people who can grasp the situation and react quickly because the
specifications are growing - and so is our company," says Managing Director Christoph
Birkel, explaining the switch to IP Dynamics. He adds: "When they say they need two weeks to come
up with a solution, it means we really will have the solution in two weeks' time! This
reliability is a real added bonus for us because an attractive infrastructure is very important
to us, our tenants and prospects."
Products/solutions used at hit‐Technopark:
- Avaya Communication Manager 6.0 with 500 IP extensions
- 96xx IP phones
- AES Server
- One‐X Mobile Server
- One‐X Attendant (switchboard)
- Dailit CTI
About hit‐Technopark:
hit‐Technopark acts as a partner and realisation platform for SMEs with a focus on
technology. Spanning some 25,000 m2, the technology park is currently home to about 100 businesses from various sectors, including mechanical engineering and plant construction, automation systems, software such as CAD and embedded systems, engineering, electrical
engineering, light and power optimisation, instrumentation and control, ventilation, air‐
conditioning and domestic engineering, education and training, 3D image processing,
consultancy and other services.
Wolfram Birkel has been managing hit‐Technopark since 1994, using his business experience to advise technology-oriented firms. His son Christoph has been assisting him since 2005.
hit‐Technopark has developed into one of the largest privately financed technology parks in
Germany.
Source: http://www.hit‐technopark.de